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FreeStyle LibreLink App Not Working properly? Fix it Now

Is your FreeStyle LibreLink App Not Working properly? FreeStyle Libre 2 App sensor link not connecting and a stop issue is coming. If Yes, then you have come to the right article. We will explain all the fixes in detail.

In today’s time, people are paying special attention to their health and with the advent of technology in this new era, it has become even easier for people to pay attention to their health.

Today we will talk in detail about one such app whose name is FreeStyle LibreLink App. This app is connected to the FreeStyle Libre 2 app and allows up to 20 people to remotely track their glucose data and trends from their smartphones.

What is FreeStyle Librelink App?

LibreLink is a mobile application developed by Abbott Laboratories for individuals with diabetes who use the FreeStyle Libre continuous glucose monitoring (CGM) system. It is free to download and free to use. This app is available for iPhone and Android. 

It offers a user-friendly use and a convenient way to access and analyze glucose reports, eliminating the need for a separate glucose meter. The app allows users to conveniently monitor their blood glucose levels using their compatible smartphone.

With the LibreLink app, users can scan the FreeStyle Libre 2 sensor using the NFC (Near Field Communication) capability of their smartphone. The app instantly displays the current glucose reading in our body, a trend arrow indicating the direction of glucose change, and a graph showing historical glucose data.

These features help individuals gain insights into their glucose patterns and make informed decisions about their diabetes care.

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Why is my FreeStyle Librelink App Not Working?

There are several common reasons why the Librelink app may not be working. Some of the common reasons include. I will explain one by one so keep reading.

Some common causes are listed below:

  • Sensor Placement Issues

If you are using a glucose sensor with the Librelink app, improper sensor placement can cause inaccurate readings or affect the app’s functionality. Make sure to follow the manufacturer’s instructions for sensor placement.

  • Sensor Initialization Problems Issue

If you have recently inserted a new sensor, it may take some time for the sensor to initialize and start providing accurate readings. During this time, the app may not function as expected.

  • Software or Firmware Bugs Issue

Like any software, the Librelink app may have bugs or software issues that can cause it to malfunction. In such cases, the app developers typically release updates to address these problems.

  • User Error Issue

Sometimes, app-related issues can be caused by user errors, such as incorrect app settings or not following the instructions properly. Double-check your app settings and ensure that you are using the app correctly.

  • Device-Related Issues

Issues with your device’s operating system, software conflicts, or hardware problems can also affect the performance of the Librelink app. In such cases, troubleshooting steps specific to your device may be necessary.

             How to Fix FreeStyle Librelink App Not Working?

Now you understand why my FreeStyle Librelink App is not Working. Then I am telling you some fixes for the Librelink app that is not working. Here are a few troubleshooting fixes you can try.

1. Check Your Device Compatibility

Ensure that your device is compatible with the FreeStyle Librelink app. Visit the official website or app store listing to verify the compatibility requirements.

2. Check Your Internet Connection

Please make sure that your device is connected to a stable internet connection. The FreeStyle Librelink app requires an internet connection to function properly, as it may need to sync data or communicate with servers.

3. Check Your App Updates

Make sure that you have the latest version of the FreeStyle Librelink app installed on your device. Outdated versions may have bugs or compatibility issues. Check the app store for any available updates.

4. Restart Your Device

Sometimes, just restarting your device can resolve temporary glitches or issues with the app. Turn off your device, wait a few seconds, and then turn it back on.

5. Reinstall The App

You can just go ahead and uninstall the Librelink app from your device and reinstall it from the official app store. This can resolve issues related to app installation or corrupted files.

6. Clear App Caches and Cookies Data

You can go to your device’s settings, find the application manager or apps section, locate the  FreeStyle Librelink app, and clear its cache and cookie data. This step can help resolve any corrupt or conflicting data that may be causing the issue.

7. Contact Customer Support

If the above steps do not resolve the issue, it’s best to reach out to the customer support team for the Librelink app. They will have specific knowledge and resources to help you further and address any technical problems you may be having.


Why does my FreeStyle Librelink not work?

The LibreLink app may not work due to reasons such as compatibility issues with your device, an outdated app version, incorrect sensor placement, or problems with the internet connection.

How do I update my FreeStyle Librelink app?

To update your FreeStyle Libre app, you can follow these steps: 

1. Open the app store on your device (App Store for iOS or Google Play Store for Android) 

2. Search for “FreeStyle Libre” in the app store’s search bar 

3. If an update is available, you will see an “Update” button next to the app 

4. Tap on it. Wait for the update to download and install on your device 

5. Once the update is complete, you will have the latest version of the FreeStyle Libre app installed on your device.

Can I use FreeStyle Libre 2 without the LibreLink app?

No, The FreeStyle Libre 2 sensor will only work with the FreeStyle LibreLink app. The FreeStyle Libre system consists of a glucose sensor and a reader.

Does the FreeStyle Librelink app work without Wi-Fi?

Yes, the FreeStyle Libre app can work without a Wi-Fi connection. The app primarily relies on Bluetooth technology to communicate with the FreeStyle Libre sensor and retrieve glucose readings. Some advanced features may rely on an internet connection.

What countries is FreeStyle LibreLink available in?

FreeStyle LibreLink is free and can be downloaded from the App Store or Google Play in Austria, Belgium, Finland, France, Germany, Ireland, Italy, Spain, Sweden, Netherlands, Switzerland, and the United Kingdom.

Final Words

FreeStyle Librelink app is working on a glucose monitoring system. However, the website stops working quite often. Thankfully, there are some fixes you can try to fix FreeStyle Librelink app if it is not working. Above in this article, we have listed seven such working ways. Give them a try and you should be able to work again with the FreeStyle Librelink app.

by Team Tophunt

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