The Subway Footlong Pass is a popular sandwich subscription card that allows the holder to receive a 50% discount on a footlong sub once per day until April 2023. While Subway claims that there are 250,000 passes available for purchase, some customers have reported issues with the pass not working correctly. In this article, we will explore some of the potential reasons why the Subway Footlong Pass may not be working and what steps you can take to resolve the issue.
The Footlong Pass, Subway’s famous sandwich subscription card, has made a comeback after its first limited run sold out within hours less than a year ago. Despite Subway’s announcement that 250,000 passes will be available for purchase this year, obtaining one may still be difficult.
Subway has announced that only its MyWay rewards members will be able to purchase the Footlong Pass, priced at $15. This pass entitles the holder to a 50% discount on a footlong sub once per day until April 2023.
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How to Fix the Subway footlong pass not working Today?
If you are experiencing issues with your Subway Footlong Pass, there are a few steps you can take to resolve the issue.
Check Deals Section
go to the “Deals” section on the app and then click the link regarding the 50% off deal. Just click the link and then ordered as usual and it automatically deducted the balance.
Check the expiration date
The first thing to check if your Subway Footlong Pass is not working correctly is the expiration date. It’s essential to note that the pass is only valid until April 2023, so if the date has passed, the pass will no longer be valid. Make sure to double-check the expiration date before attempting to use the pass.
Check the terms and conditions
The second thing to check is the terms and conditions of the Subway Footlong Pass. Make sure that you are using the pass correctly and that you are not trying to use it on items that are not included in the promotion. Also, check if there are any limitations or restrictions on the pass that may be affecting its use.
Ensure that you are a MyWay Rewards member
Subway has stated that the Footlong Pass will only be sold to its MyWay rewards members. Therefore, if you are not a MyWay rewards member, you will not be able to purchase the pass. Make sure that you are a MyWay rewards member and have purchased the Footlong Pass through the correct channels.
Contact customer support
If you have tried the above steps, and your Subway Footlong Pass is still not working correctly, you should contact Subway’s customer support. The support team should be able to provide you with further information and help resolve the issue. You can contact Subway’s customer support via their website, mobile app, or by phone.
Some users reported that:
After emailing customer service again this morning, he received a response that Subway Footlong Pass would be added to his account within 24 hours. When he checked “my account” the pass had indeed been added. Persistence is key when contacting customer service, as they have the ability to resolve issues and add the pass to your account.
Check your account balance
Another reason why the Subway Footlong Pass may not be working correctly is if your account balance is insufficient. The pass may not work if your account balance is below the required amount. Make sure that you have sufficient funds in your account to cover the cost of the sandwich.
Check for technical issues
Finally, check for any technical issues that may be affecting the Subway Footlong Pass. Ensure that you have the latest version of the Subway app installed, and your device is compatible with the app. If the issue persists, try logging out and back in or uninstalling and reinstalling the app.
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Conclusion
The Subway Footlong Pass is a great way to save money on your favorite sandwiches. However, if your pass is not working correctly, it can be frustrating. By checking the expiration date, terms and conditions, ensuring you are a MyWay rewards member, and contacting customer support, you should be able to resolve the issue. Additionally, checking your account balance and looking for technical issues can also help ensure that your Subway Footlong Pass is working correctly. Remember, if all else fails, don’t hesitate to reach out to Subway’s customer support for assistance.
